What people say about usGive us an honest feedback.
(Thank you. Please come again. -admin-)
Please improve your information about your website tally stock with shop’s stock.
(As per our FAQ, the ordered tyres will be made available within 3 working days. The workshop will advise the customer when to come for installation. What we learned in some cases, customers showed up unannounced after ordering resulting in unpleasant situation -admin-)
I first discovered MyTayar while googling for tire deals. I had one of tires completely punctured and was also considering changing all the tires after 3 years of use. I didnt hesitate to use the service after finding it to show all the info i want to know about each tire on sale before making a purchasing decision. The fact that its also a genuine business only reinforced my confidence about using the service. I had a delightful experience at the workshop where i was received warmly and had all my inquiries attended. I would use the service again if they maintain the standard or improve.
(We are happy that our website is giving you benefits as designed. Your kind words gave us the encouragement to do better in the future -admin-)
Update all workshops availability.
(The first workshop that you selected could fulfill the order within the stipulated 3 working days despite it was closed due to unforeseen situation during that particular time -admin-)
The tyre which I select with MyTayar was not available when I went to the workshop. It was a hassle to negotiate with them as they told me that the tyres were out of stock even when I made the booking with MyTayar. Luckily they gave me a better tyre with slight addition to the price. My suggestion is MyTayar to encourage workshops to always update their tyre inventory.
(We are putting in new incentive program to ensure that the workshop update their inventory position regularly. We are glad that the outcome of the situation is a positive one for you. -admin-)
Please add more network workshops in kl and pj. Tq.
(Thank you for the suggestion but at this juncture, we are emphasizing on the quality of the workshops than the quantity -admin-)
Should do a video tutorial from A-Z from online purchased to network workshops (examples)
(We will update our buying steps video and put it up on youtube -admin-)
Sebelum ini saya telah melakukan survey di lima buah kedai sekitar petaling jaya/sg buloh. Harga yg ditawarkan oleh mytayar adalah harga terendah diantara semua kedai. Tiada charge tersembunyi. Apa yg dipaparkan oleh checkout, itulah harga yg saya bayar. Workshop pula memberikan cadangan untuk saya menukar part yg perlu diganti tetapi tidak pernah untuk memaksa pelanggan berbuat demikian. Saya dapat membandingkan harga tayar untuk setiap kedai yg terdapat di sini tanpa perlu pergi keluar sana dgn lebih jimat dan tepat. Bagi mereka yang tidak pernah mencuba di mytayar, saya sgt recommend web tersebut. Cadangan saya ialah di berikan "rated' untuk pelanggan mengisi tahap kepuasan sesebuah kedai. Ini dapat memberi kebaikkan untuk pelanggan dan peniaga. Bagi mereka yg tidak mahu tertipu atau tidak suka tawar menawar dlm pembelian mytayar adalah tempat terbaik utk anda. Sila luaskan lagi jaringan perniagaan mytayar dgn menambah bilangan kedai. Terima Kasih
(Kami bergembira dapat membantu tuan membeli tayar dengan cara jimat, mudah dan telus -admin-)
Bought tyres here for the 3rd time already. Went to different workshop every time but get the same good service from them. Keep up the good work..
(We are glad to be of assistance to you -admin-)
I have bought a pair of tyre for Dunlop brand but when i call workshop, they said the item is out of stock. Have to wait for restock the dunlop but the web appear how much quantity of the tyre. Then i call back a week after to make sure the stock of Dunlop is available, then he said available. But when i came to the workshop, the item actually out of stock then he replace a tyre with Hankook brand with same price. A bit dissapointed with the situation.
(We have issued an infraction notice to the workshop for its failure to abide to the Terms & Conditions - admin -)
The workshop tried to persuade me to buy chamber nut at exorbitant price of RM75 to adjust the chamber. I refuse and told them to do the alignment. Unsuspecting person might fall for this trick. Maybe you should advise on this matter on your website.
(We have been advocating the need for the consumers to be vigilant and understand technical matters to avoid being fleeced. -admin-)
The website is easier to be used on laptop/computer, but not on tablet and mobile phone. I experienced this before i managed to book the tyres. The website should be mobile friendly also. Otherwise is excellent.
(The website works better on bigger screen as we can maximize the width to arrange the display. But, our website is fully mobile responsive but at certain screen resolutions, the arrangement do look cluttered. This is a compromise due to the myriad of resolutions available for mobile devices. -admin-)
mytayar sangat membantu dan menjimatkan masa mencari tayar.. good job
(Kami berasa gembira dapat membantu Cik Nurul mencari tayar kereta dengan cara jimat, mudah dan telus -admin-)
Pengalaman pertama menggunakan website ini untuk menukar tayar. Satu usaha yang amat baik. Saya dapat menukar 4 biji tayar Michelin pada harga yang amat murah berbanding bengkel lain. Pada mula nya agak risau jika diberikan tayar lama. Namun saya berpuas hati kerana mendapat tayar baru semuanya (1417 dan 2117). Saya faham bahawa Admin meletakkan syarat bahawa tayar yang diberikan haruslah berusia 18 bulan ke bawah. Namun adalah lebih baik jika Admin boleh mengetatkan syarat agar bengkel hanya memberikan tayar berusia 12 bulan ke bawah supaya customer lebih yakin. Sekadar cadangan sahaja. Good job & keep up the good work!
(Terima kasih untuk cadangan anda tetapi kami meletakkan syarat 18 bulan it kerana tayar import dari Eropah akan berusia sekurang-kurangnya 1 tahun apabila sampai kesini. Kami percaya system design kami akan memastikan pengguna mendapat tayar yang baru -Admin-)
Servis bagus dan cepat,tapi bila cari kedai guna waze,destinasi kurang tepat,sampai ke kedai lain plak.
(Terima kasih kerana menggunakan website kami. Kami memberikan info sepenuhnya untuk workshop itu tetapi hanya meletakkan nama jalan untuk marker waze. Kemungkinan dijalan tersebut ada banyak workshop yang lain -admin-)
Mula-mula takut jugak kena tipu sebab harga tayar untuk myvi macam murah sangat bila compare dengan kedai kat office. Bila invoice siap, total payment sama macam kat website. Memang jimat dan yang paling penting, tak kena tipu macam dulu. Kedai pun friendly siap basuhkan kereta free pulak tu. Thanks.
(Kami bergembira dapat membantu Puan mengelakkan diri dari ditipu workshop yang tidak bertanggung jawab. -admin-)
Pengalaman pertama yang agak kurang baik apabila workshop hanya memberitahu ketiadaan tayar yang dipesan apabila saya sampai walaupun telah menelefon sebelum datang. Workshop menawarkan tayar yang lebih mahal dan bersikap tidak acuh. Mujurlah mytayar memulangkan deposit dengan segera tanpa banyak soal. Harap mytayar dapat mengelakkan situasi begini.
(Terima kasih atas komen tuan. Kami akan berbincang dengan workshop tersebut untuk mengikut SOP yang disediakan -admin-)
Baru lepas tukar tayar ptg tadi via mytayar.com.... layanan kedai tiptop... berbaloi2... recommend!!!
(Kami bergembira dapat membantu Cik dari ditipu oleh workshop yang tidak bertanggungjawab -admin-)
Alhamdulillah siap tukar 4 biji tayar Michelin Energy XM2 175/65/R14 utk Iriz 1.3 di bengkel Taman Segar, Cheras. Tayar pun baru (1317) harga amat murah termasuk gst dan alignment siap ada freegift lg. Murah dari Klang, Rawang, Gombak, Shah Alam. Kerja yg pantas dan kemas. Lepas bayar deposit terus dpt msg dari bengkel dan boleh datang hari yg sama. Terima kasih Weng atas penjelasan/cadangan. Akan rekemen pada kwn2. Tak caye? cuba beli di Mytayar.com
(Kami bergembira dapat membantu tuan membeli tayar dengan cara jimat, mudah dan telus -admin-)
Can include other car parts as well.
(Thank you for your suggestion. We are now exploring car parts to be included in the website. -admin-)
Hari ni tukar tayar standard je 195/65/15 continental CC6, tp tayar dh (2816) thn lps punya..lagi bagus kalau letak syarat tayar lebih 6 bulan ada diskaun 10% sbb had tahan tayar pn rasanya 5 tahun je..just saying. Overall its ok sbb dpt free alignment
(Kami telah meletakkan syarat bahawa tayar yang dibekalkan mestilah kurang dari 18 bulan dari tarikh pengilangan seperti dinyatakan di https://mytayar.com/faq.php. Kami juga percaya bahawa tuan boleh membuat perbandingan harga dan pastinya penjimatan yang diterima adalah lebih dari 10%. -admin-)
I like it. Instant confirmation by email and sms. Called the shop and they said can come immediately. Tyres installation completed in 30 minutes. Amount paid exactly as per displayed on website. Decided to ignore all the suggested add-ons by the mechanics. Well done.
(We are happy that we can be part of your pleasant buying experience. -admin-)
Secara keseluruhan saya berpuashati dengan mytayar walaupun masih terdapat ruang utk penambahbaikan. Harga tayar pilihan saya di mytayar adalah murah setelah membuat perbandingan harga dengan lazada & kedai tayar lain. Workshop tempat saya menukar tayar boleh dikatakan "ok" walaupun mereka cuba utk minta saya pasang chamber nut. Saya tolak dgn baik permintaan mereka & pihak workshop menerima dgn baik. Mungkin sedikit kekurangan, stok tayar yg dipasang oleh workshop adalah stok tahun 2016 (minggu ke 23). Walaubagaimanapun saya masih boleh menerimanya kerana stok tersebut baru berusia 1thn. Saya sangat menyokong perkhidmatan mytayar ini & berharap ia dapat ditambah baik dari masa ke semasa. Terima kasih.
(Kami bergembira kerana tuan mendapatkan manfaat menggunakan laman sesawang kami dan tayar yang dibekalkan mengikut spefikasi kontrak -admin-)
Very good service provided, but just 1 thing that i am not satisfied since i have been charged for GST but in the email mentioned the total price is included GST. Overall is good.
(Our apology for the confusion at the Network Workshop involved. We have refunded the overcharged amount. -admin-)
Please state the manufacturing date of the tyre you sell..easy for customer to compare the price.
(Unlike typical setup where the tyres are in front of the seller and the manufacturing week can be checked easily, we have set the condition that the tyres supplied must be less than 18 months old as stated in the FAQ. The 18 months is selected as compromise as some imported tyres are already 15 months old when they landed here -admin-)
Widen service to cover more retailers in KL, Selangor and nationally.
(Thank you for the suggestion. We will get more workshops to join us -admin-)
Aplikasi mudah dan senang untuk membuat perbandingan harga dan jenis tayar, mudah untuk memilih spesifikasi tayar yang diingini, servis network pon bagus mekanik yang friendly mudah berurusan dan tiada cash tambahan. mybe aplikasi ini boleh ditambah untuk servis-lain juga bukan hanya tertumpu untuk tayar kereta.
(Kami gembira dapat membantu anda membeli tayar dengan cara jimat, mudah dan telus -admin-)
Keep up the good work and offer good price. But, need to monitor the pricing cause certain shop quotes above the ordinary price. Need to understand why people looking and buying through website.
(Thank you for using mytayar.com. We will monitor the pricing to ensure that it is competitive -admin-)
Helpful website. I can get the tyres that I want within my budget
(We are happy that we are of help to you -admin-)
Terus dapat sms dan email confirmation lepas bayar kat maybank2u. Kipidap!!!
(Kami gembira dapat membantu anda membeli tayar. -admin-)
I don't see any weakness. And I am proud to introduce your website together with the Network Workshop to my friends and family. Well done!
(We are elated to be a very positive buying experience to you. Thank you. -admin-)
Thumbs up. Kudos to excellent service.
(We are happy to be a part of your buying experience. -admin-)
More discounts, promotions.
(We are planning more promotions in 2017. Keep coming back to check -admin-)
I hv to ask the technician to change the rubber valves as stated in the T&C. They didn't know about it.
(We are glad to learn that the workshop adhere to the t+c. We will continue to educate workshops -admin-)
I am first-timer here, but I am having a bad experience after I purchased and paid the deposit, I cannot contact the shop owner or company phone. the owner only answer my call once and turn off the phone, and the shop phone is not in service anymore. Am i entitled for a refund?
(Our sincerest apology for the inconvenience. We have refunded the deposit paid as the failure is on our collective part. We have suspended the workshop account as it is undergoing a restructuring exercise -admin-)
Easiest tyre buying I had till date. Transparent pricing and hassle free online and at the workshop. I love it.
(We are happy to be of service to you -admin-)
The workers at the workshop didn't aware of the packages that we bought at mytayar website (what inclusive and what not).
(Insist on the terms & conditions as spelt out in the Order Confirmation email. Get in touch with the named person-in-charge of the workshop or if that fails, please let us know immediately -admin-)
Once I reached the shop, the boss approached me and saying my booking number. The process won't took so long. All staffs were nice and friendly. I will come again.
(We are happy that our objective of introducing good workshop is achieved -admin-)
More tyre choices and more discounts.
(Thank you for your suggestion. We will try harder -admin-)
The alignment done by the workshop is not good. My car still slightly go to the left side when driving. I notice this when i drove in highway.
(All highway is designed with camber to ensure water drainage. As for Malaysia, the road cambers to the left for safety reason. As such, it is expected for a car to veer to the left slightly naturally. -admin-)
Your website 'network workshop' is continuously displaying error. ***** Tyre service is okay, however, if you asked me if I would return to them ever, I won't.
(Thank you for pointing out the map error. We have created a new map for it. We have conveyed your opinion to the workshop involved. -admin -)
Very satisfied with mytayar.com as a platform provider however am dissapointed with the workshop when i realized that my car shaking at 120km/h, i assume the checking is not properly done.
(May we suggest on-wheel tyre balancing done to rectify the shaking issue -admin-)
The concept is very good. Marketing should be improve so that more workshop and user can use the system.
(Thank you for your comment and we strive to maintain superior service quality. -admin-)
Regarding the website. The website is must be more easier in term of info and must be user friendly. But tis site is essentially useful to the end user.
(We are putting in more features to make the website friendlier. Thank you for using our service. -admin-)
Please make your website more attractive..overall okay..network workshop comply with the price. definitely will recommend to friends.
(Thank you for the suggestion. We will try to put some flair to the design -admin-)
More advertising to reach your customers
(Thank you for the sugggestion. We will invest more in off internet advertising soon -admin-)
First-time customer here. Confirmation was received the day I purchased, and a quick call to the workshop showed that they had it in stock. Made my booking the next day, went to the workshop and my tyres were replaced in one hour. Easy and fast! No hard-selling of unnecessary add-ons, and everything was explained clearly to me (I did the alignment adjustment, was okay with the added cost). Overall, am happy with my mytayar.com experience. Keep up the good work!
(Thank you. We are very happy to be of service -admin-)
The feel and look of the website need to be improved a lot. You may refer to other online stores. Email is important as you may send promotions to them. Keep up a good work, bro.
(Thanks for the comment. We are putting in more resources to ensure faster response and better navigation on the website -admin-)
Keep up the good work!
(Thank you.. We are happy that you are happy -admin-)
alhamdulillah jumpa jugak kedai tayar murah and service tayar.. service pon cepat.. biasa harga rm130 ke atas sebijik tayat utk standard myvi.. ni rm118 termasuk gst semua skali siap dpt allignment and balancing lagi... tahu kedai ni pon melalui MYTAYAR.COM!!! .. trusted online platform nak cari tayar murah2 berdekatan dgn kawasan kita duduk... thanks mytayar.com
(Kami gembira dapat memberikan perkhidmatan kepada Tuan -admin-)
Please keep your website updated frequently to catch up the update on the browser. Please add the tyre shops in Klang area for more competitive price.
(Thank you for your suggestion. We will try to catch up with browsers development. On the Klang shops matter, we would like to provide options other than the obvious 4 shops in Klang -admin-)
It was a very smooth process from purchasing online, contacting the workshop, and get the tyres replaced. Everything happened within 24 hours. Thanks.
(We are glad to be of service to you -admin-)
This is really a amazing idea and exemplary service. Kudos to Mr. Redzuan on the high quality customer service offered. I am an impressed customer and soon and to repeat in the future. Great Job!
(Thank you for the kind words. You made our day and gave us the boost to do better -admin-)
Bagus. Should have somewhere to give review/feedback to workshop so user can rate. Very satisfied with the service I got. :)
(Thank you Cik Syuhadah for this review -admin-)
It is very convenient way to looking and buying a tyre for your car. Just try to make the website more mobile friendly (especially checkout) and put a workshop area when we about to checkout for our confirmation.
(We will further develop the website to be more friendly -admin-)
Should have mobile view as well opposed to just website view only
(We are designing a light mobile version at the moment. Thanks -admin-)
In email said include rubber tubeless valve. but the company (** auto) said not include. so i need to pay more. i think u should not put that in email if not include.
(Our apology for the confusion at the workshop. We have reminded the workshop to perform as per contract. We will refund for double charging -admin-)
All network workshop should always be aware of their involvement with mytayar.com so that can avoid any confusion between the customer and the network workshop.
(We will remind the Network Workshops again. Thank you -admin-)
The website really help me to find and compare tyre that I want and choose closest workshop. Good job!
(We hope to serve you again.. -admin-)
Harga bagus. Workshop pun friendly.
Hassle free experience at the workshop. Everything went smooth.
Please allow me to thank you for creating this website so it is easy to compare prices and get the best deals.
I have gone to change the tires yesterday and it was a hassle free experience. The workshop also was clean and tidy.
Saya sangat puas hati dengan perkhidmatan mytayar.com, mudah, comparison kedai2 yg murah dan juga bengkel yang mesra pelanggan.
Found the tyres that I need but the shop is closed for Hari Raya holidays. The Customer Service convinced another shop to sell the tyres I need at the same price.
Customer Service suggested that I change from Run Flat Tyres to regular tyres (plus spare tyre kit) for my BMW 525. It is an immediate savings of RM1,700.
Saves me time from shopping from one shop to another. Great job.