What people say about us
Give us an honest feedback.1) Mytayar never answer call.
2) Because of your so called "18 month" old policy tyre, workshop will give you 18 months tyre. What repeat business?
(We would like to clarify the following
On item (1) If the comment is from a caller with the number 013-****111, your number is flagged as scam by caller id apps which prompted our call centre not to pick up your call
On item (2) Our T&C specifically states the the maximum age of the tyres is 18 months. As the 245/45R17 tyres you ordered are not typically stocked by workshops/wholesalers due to the low volume, it is very likely that newer tyres are not available. Nonetheless, the workshop has met the standard set.
Hope the above clarifications meet you expectation - admin -)
kesilapan saya salah order jenis tayar, tetapi pihak bengkel tidak memudahkan urusan saya. saya terpaksa menunggu untuk keputusan menukar tayar dan penggantian tayar lain selama sekurang-kurangnya dekat 2 jam. mohon maaf, website mytayar.com tidak menguruskan pemulangan deposit dan saya tidak menggunakan servis anda. jadinya, duit deposit saya hangus. terima kasih.
(Oleh kerana terdapat penukaran tayar dibengkel dan anda telah menukar tayar di Network Workshop yang menyertai, harga tayar lain yang diberikan telah mengambil kira deposit yang dibayar melalui mytayar.com. Sila rujuk kepada bahagian "What if I bought the wrong product?" di webpage https://mytayar.com/faq.php.
Harap penerangan kami membantu anda - admin -)
Please update the tyre model. Some of the model in the website was stop their production and replace with new model. Please update.
(We note on your suggestion. We will remind the Network Workshops to remove the tyres no longer in the market from the website. Thank you. - admin -)
Tyre stock is not updated. Went there but the stock is out. Booked Goodyear, had to install Yokohama instead with the same price. Took 2 1/2 hours to finish the job. Need the info of which payment gateway is accepted at the merchant before make non refundable payment.
(While we have reminded the workshop to ensure that the stock are made available within the stipulated timeframe, unfortunately there are times when they are unable to do so. In recent time, stock availability is an issue in the tyre industry worldwide as certain raw materials and components are in short supply. We will, however, work harder to minimise the inconvenience. Servicing time of 2½ hours might be a tad longer than usual unless you visited the workshop during weekends without an appointment. As for payment options at the workshop, we do not keep a record. We know they are accepting cash and credit card. Anything else is a bonus. - admin -)
I did make purchase through online here. But, the selected workshop discontinued collaboration with mytayar right after the purchase. It is quite disappointing on that. The team have communicated through whatsapp and explained the situation. And I could not find any other workshop providing same kind of goods and services. Finally, have to cancel the purchase. The deposit been refunded. Thank you to the team.
(It was a dissapointing turn of event for us at mytayar.com when the workshop did not honour its commitment. After the incident, we have removed the workshop from out list. Our apology for the inconvenience - admin -)
Saya sangat bersyukur jumpa website ini. Dalam keadaan sekarang, saya terpaksa mencari barang barang yang bagus tetapi masih affordable.
(Kami berasa gembira kerana dapat membantu pengguna mengelakkan diri dari ditipu oleh bengkel yang tidak bertanggungjawab. - admin -)
The price stated in my tayar was rm135 each and the workshop said the price is for 2020 Tyre which is sold out. For 2021 Tyre the price for each tire is rm150. But really? It’s already end of December 2021!! Plus the workshop tried to charge me extra for alignment and tube. Which normally free or included as total price coz I bought 4 tires.
(We have reminded the workshop to honor the price and the terms of sale. We have refunded the overcharged amount to the customer as our main intention is to provide an honest and transparent pricing on the website - admin -)
The overall experience is good, I am quite satisfied with the service provided. Maybe you can improve the website as the load time on phone is not as good as on computer, the website design can also be improved. Thumbs up for providing this easy way of buying tyre for a busy person like me as there is no time to survey price from one place to another.
(We love hearing positive tyre shopping experience like this - admin -)
Independent ladies, this website do helps me! Worry less about car maintenances, at least tyre part. Make your choice confidently in term of pricing, workshop location & quality of service. good job mytayar!
(We love hearing positive shopping experience like this. We work harder to ensure superb service - admin -)
Please often update the outlet contact person. Thanks
(We will improve the communication among ourselves for superior customer experience - admin -)
Because the tyre that show in mytayar is does not exist and the seller give the cheapest tyre brand, i will disappointed with this and will never use this web again!!!
(The customer ordered 4 units Silverstone Synergy M5 185/55R15 tyres through the webite. Due to the closure of Silverstone factory in June 2021, the workshop is unable to secure the ordered tyre. The workshop offered few alternative tyres but were declined by the customer. The customer did not turn up at the workshop and therefore, not given any tyres at all, cheapest or otherwise. In view of the the workshop inability to supply the ordered tyres within 3 working days, we sent an email to the customer requesting for his bank details for us to process the refund of money paid. Up till 16 Dec 2021, the customer has yet to reply. - admin -)
I was googling on tire prices when I saw the link to mytayar.com. It was time for me to change all 4 of my tires and I did ask around a few shops in my neighborhood. The best deal I got for my budget was for a set of new but low-quality tires. I was just googling to confirm that the price they quoted was reasonable enough before proceeding. But instead, I saw mytayar.com.
I played along with the filter and to my surprise, with my budget, I could actually get a set of new high-quality tires INCLUSIVE of alignment, balancing and labor charges! The instruction given on the web was clear and simple. After paying deposit via FPX and presented with and email, I called the workshop and got an appointment the next day itself! At the workshop everything was smooth and there were no hidden charges at all. I paid accordingly as per indicated on the web and then I just drove home happily with my new set of quality tires! 😊
As for areas of improvement on the web, if I may suggest, maybe you can put up tire ranks based on user's experience votes, provide information on what to look for when choosing tires vs individual nature of usage, highlight on "underdog" brands that people may not know etc.
Overall, I applaud the initiative of mytayar.com. Thank you for your effort. It has benefited me greatly and I am sure many others too. The thing you said in your email on how prices in workshops seem to base on gender, car type, plate number and appearance is sadly VERY true. Hopefully this brilliant initiative of yours could change that tradition for a better Malaysia. Kudos.
(We are truly delighted to hear such a positive tyre purchasing experience. Our main objective to provide a save and safe way for tyre purchasing is achieved. We hope to continue providing superior experience to our customers. Thank you - admin -)
Improve your website interface.
(Thank you for your suggestion. We will continue to improve our User Experience / Interface - admin -)
Best service so far.
(Thank you for your support and great review - admin -)
Your website is good but it could be better in terms of web design.
(Thank you for your suggestion. Unfortunately, tyres are technical item thus limitimg the options designwise. - admin -)
Workshop should update customer ASAP after receiving order from mytayar.com
(Thank you for suggestion. We will remind the workshops to be more responsive in the future. But knowing how a workshop operates, we always suggest the customer to call them instead. - admin -)
Stok tayar yang saya order melalui mytayar tak ada. mereka maklumkan mytayar tak tanya pada kedai dulu sama ada stok masih ada atau tak. tapi, saya dapatlah nego sikit utk dapat tayar yang lebih mahal pada harga yang kurang.
(Untuk makluman para pelanggan, kesemua harga dan stok yang ditawarkan adalah dibawah kawalan bengkel tersebut. Pihak mytayar tidak akan mengubah apa-apa data pihak bengkel. Jadi, hal yang dinyatakan oleh pihak bengkel diatas adalah tidak berasas. Walau bagaimana pun, kami berasa gembira kerana tuan dapat mendapatkan harga yang lebih murah untuk tayar lain. Terima kasih kerana menyokong mytayar.com - admin -)
First of all i want say thank you to mytayar.com because give me option to choose the tyre that i want..it easy to compare the price and type of brand and tyre..my suggestion for improve your service is i think make a bigger coverage for workshop that cover in malaysia..
(We are happy to hear a very positive tyre buying experience. We will continue adding more trustworthy workshops in our network. Thank you. - admin -)
1- Your website need revamp. I found it is hard to
a) login when at certain navigated page.
b) change the plate number for other car.
c) the car profile does not linked to order.
d) need to re-enter every detail again on tyre spec if click back. this is quite annoying :p
2- Some workshop using excuse like "oh that tyre model we dont have, need to wait long time or may I suggest other model?" after we have arrived & arranged for appointment.
3- Some workshop also say "oh i did not received the email for your order, so you need to wait. we dont keep stock"
4- Some workshop says ok receipt later I email you. But the email never arrives.
5- Price-wise / comparing system-wise, really satisfied. I dont need to go from shop to shop just to compare prices for exact model i want. that is the huge benefit of your system.
6- So far never get tyre older than 18 month - good
7- Maybe you need to make the "free alignment check" more clearer? Because not many would understand that rectification of the alignment/ adjust chamber is not included.
8- The car database can be improved. OK that is all. Thanks to your service.
(Our Reply:-
1) We note the idiosyncrasies on the website. We will go through each item and do the necessary adjustment for better user interface & experience.
2) We will remind the workshops to adhere to our established SOP to minimize the inconvenience to the customer. Our SOP require the workshop to call the customer before they drive all the way to inform the customer when the stock will be made available in the event the workshop has run out of the ordered tyres.
3) The email to the workshop goes out at the same time as the one sent to the Customer. However, there are delays in email delivery but it should not be extremely late. To address this issue, we will send a sms to the workshop notifying them of the order in addition to the email.
4) Typically, a receipt is issued by the workshop as part of their business practice. We find this situation a bit peculiar and maybe should remind the workshop about their housekeeping.
5) We are glad to hear that you find the webpage is beneficial for price comparison.
6) Our T&C states that the tyres supplied must be less than 18 months old.
7) We will relook at the wordings to ensure that the consumers understanding of the terms is improved.
8) We note on the limited car database. We have intentionally left out certain car models and brands particularly the grey imports as the specifications differ. For example, a W211 Mercedes E200 from the UK has different tyre size from the exact same model from Japan or the local market. We encourage users to key the tyre size directly on the website instead.
- admin -)
I have a mixed feeling about the price but I may come again to see if the workshop actually charges high or not.
(Thank you for your support. We hope that you will share the result of your investigation - admin -)
Very easy to find the tyres I need. Service provided by workshop is awesome when the whole thing took 30 minutes.We
(Glad to see a repeat customer coming back with another round of very positive experience. - admin -)
Maybe can make the website more mobile-friendly. This is because, the alignment of the website seems a bit off when I use it in mobile devices. Thank you.
(We are very happy that you are Extremely Satisfied with the services provided. We will make the necessary adjustment on some webpages as suggested. - admin -)
Excellent service.
(We are very elated to hear that you are very satisfied with the service provided. Thank you - admin -)
To have more interesting website.
(After a follow up email, the customer suggested a more colorful webpage instead. We will think of how to make selling boring tyres as sexy as we can - admin -)
No other issues , everything is good ðŸ‘ðŸ‘
(We are elated to learn that you are Extremely Satisfied with our service - admin -)
Listed tire shops need to stock the latest (tyres model) in the website later.
(Thank you for your suggestion. We will remind the workshops to update their offering from time to time. - admin -)
This is a good platform for looking cheap and reliable quality tyre products. It would be nice if we can re-view our orders such as tyre information (size, brand and quantity), workshop locations or information or re-order.
(Our website retains your order data for your review anytime you like. After login to your account on the website, click on "My Orders" on the left/upper side of the website to go to mytayar.com/orders.phpto see the past orders made. Thank you for your support -admin-)
Senarai workshop terhad, better perbanyakkan lagi senarai workshop di kawasan luar bandar seperti senai or batu pahat.
(Terima kasih untuk cadangan diatas. Buat masa ini, kami lebih menumpukan perhatian kepada bandar-bandar besar kerana jumlah pengguna internet yang tinggi. Kami akan melihat semula keperluan dibandar lebih kecil dimasa hadapan. - admin -)
User rating for individual purchase + comment board.
(Thank you for your suggestion. We took a different approach on post purchase comments compared to other marketplaces. As the website owner, we accept full responsibility for the success and the failure. We know all the workshop owners personally and any bad review will be discussed with them individually for improvement. Consistent poor performer will be removed from the website. With this review process in place, we are very confident that collectively, our performance is above par.
Unlike other marketplaces, it is a specialist website where we understand both the buyer and the workshop perspective. Our intention is to provide superior buying experience for the consumers and we are proud to say that till today, we are exceeding the set criteria everyday. Once again, thank you -admin -)
It is such an easy way to survey the tyre that you want, close to your home and the best price that you can get. Very easy to book and communicate. I can survey on weekdays during my busy day and just make an appointment on Saturday on the spot. Saving time for person who is working!
(We are very happy to hear a very positive tyre buying experience. Thank you for your trust to buy tyres through mytayar.com - admin -)
Good online support.
(It is our pleasure to assist. Thank you - admin -)
Very good apps. All item which included and excluded stated clearly. Most of them [other apps], we are facing hidden cost by the merchant (alignment and valves not included). Could intro more merchant so public will have more option.
(We will add more top quality workshops in our network. Thank you - admin -)
Terima kasih kerana memudahkan urusan saya. Mungkin tuan boleh panjangkan perkhidmatan ini kepada penjagaan tayar seperti perkhidmatan balancing, alignment, harga komponen tayar lain.
(Kami akan mencari metod terbaik bagaimana hendak menambahkan barangan dan perkhidmatan kami. Terima kasih - admin -)
Excellent platform to avail good service and products at a cheaper price!
(Thank you for your rave review - admin -)
Everything was fine and easy to choose where is the workshop and the service also good.
(We are happy to hear a very positive online & offline shopping experience - admin -)
Prefer to have an app for myTayar. If possible with with added services like battery and major sparepart. Think kaodim but with car services as list services to compare.
(Thank you for your suggestions. On the app, we decided to go with installable Progressive Web Application [PWA] instead as it is easier to maintain. We will put in more features to make it easier for consumers to make an informed decisions. - admin -)
I have good experience with mytayar, will definitely use the service again. But maybe you can provide the workshop information before the payment is made.
(Thank you for your feedback. Unfortunately, the agreement with the participating workshops only allow the workshop details to be shared with confirmed buyers only - admin -)
A very professional operation. I am a happy customer!
I think mytayar.com can be a great success.
(We are encouraged to be better when getting positive feedback like this. Thank you. - admin -)
Perjanjian di website free alignment slps tukar tayar, bila minta alignment, org workshop ckp tak payah. Walaupun dah minta beberapa kali.. org workshop masih x benarkan. Hak dinafikan.
(Penulis tidak menghubungi kami bagi membolehkan kami melakukan siasatan lanjut. Free alignment check hanya diberikan kepada pembeli yang membeli 4 tayar sahaja. Kesemua workshops didalam network kami tahu akan perkara ini. Malah ianya dituliskan dengan didalam Order Confirmation email dan diwebsite kami. Kami mempunyai tanggapan yang kuat bahawa hanya membeli 2 tayar sahaja dan tidak layak mendapat free alignment tersebut. - updated 13 Jan 2020 admin -)
Sangat senang untuk cari tayar guna app ini. Harga pun ok sangat. Tayar yang dapat pun baru 2119. Kat kedai pun, mereka tak paksa tambah itu ini. Terima kaseh.
(Kami gembira dapat membantu anda - admin -)
Mytayar.com webpage has improved from my last purchase. The purchase and payment procedures are consistent as before. However, I noticed this time less tyre retailers. Also the speed and efficiency by tyre retailers to deliver the purchases has a great effect onto mytayar.com performance.
(Glad to hear positive buying experience on the website and at the workshop. - admin -)
More tyre brands. Do not just focus on premium and expensive brands. Be fair to include more economy tyre brands. More choices, the better. Thank you.
(Thank you for your suggestion. We note that the economy tyre brands from China are only available in the market for a very short period and thus, limiting it presence in the market. - admin -)
This is what happened.
1. Paid deposit to MyTayar.
2. Went to workshop.
3. Workshop said have to wait up to 3 days for MyTayar deal.
4. Asked if they have stock. They replied yes.
5. Workshop said I can buy direct regardless of MyTayar deposit.
6. Price quoted was less than MyTayar price minus deposit.
7. So I bought the tires direct.
(Thank you for bringing this matter up to us. The workshop in question has misrepresent certain fact such as there is no 3 days waiting period if they have the stock. Their tyre prices on the website are maintained by the workshop themself and it is grossly irresponsible to state otherwise. From our conversation, we note that they gave you RM2 discount per tyre for buying direct. We have decided to remove the said workshop from our network. Again, thank you. - admin -)
Convenient & easy
(We are happy to see positive tyre buying experience - admin -)
Website yang boleh dipercayai dan mudah digunakan untuk membeli tayar. Harap dapat tambahkan lagi produk.
(Terima kasih atas cadangan tuan. Kami akan terus mencuba memberikan servis terbaik - admin -)
More tyre model/brand in the future.
(Thank you for your suggestion. We will continue adding more options for your selection - admin -)
Convenient and hassle free shopping experience. Keep it up.
(We love hearing positive feedback like this. Thank you. - admin -)
Terima kasih mytayar.com, kerana membantu kami pelanggan untuk survey harga tayar sebelum membeli, kerana mytayar memberi platform untuk kami menyemak harga semasa tayar dan memudahkan pelanggan untuk membeli tayar mengikut bajet mereka. Terima kasih.
(Kami berbesar hati dapat membantu anda membeli tayar dengan cara mudah dan harga yang sangat berbaloi - admin -)
Maybe other than tyre, U can provide other services such as: Car battery, in-car monitor,etc
(Thank you for your suggestion. We are planning to make more car stuffs available online - admin - )
Keep up the good work.
(We are happy to be of service to you for the 3rd time. Thank you - admin -)
More tyre shops and tyre selections. Plus, add more locations since some shops I surveyed is somehow too far from reach, especially putrajaya and bangi.
(Thank you for your suggestions. We will add more options for users to choose. - admin -)
Please get more Network Workshop and continue the service as user can get more discounted tyre price.
(We are emphasizing quality of the workshops rather than quantity. We are happy to be of service to you - admin -)
Good and recommended.
(We are happy to be of service to you. - admin -)
My tayar tidak ada masalah..yang bermasalah ialah workshop..masa nak tukar tayar perkerja cakap tak ada tayar yg di oder..dia suruh tukar tayar lain..tambah lagi duit..saya amat marah dan kecewa sangat terjadi kejadian macam ni ..saya tanya kenapa tak update stock dekat my tayar..kalau stock tayar dah xde..dia cakap takde masa nak update..ini dah menipu customer..lps tu boleh pulak pekerja tu cajap tambah sikit je ma...aik!!! Macam tu ke cakap dgn customer..kenapa nk kena paksa..jadi saya terpaksa tambah duit bayar utk tayar yg lain..harap pihak my tayar boleh ambil tindakan terhadap workshop yg begini..bagi saya platform my tayar amat bagus..sebab kita boleh banding harga dgn website yang lain..cuma pada pihak workshop amat teruk service..harap my tayar cari lah workshop yang jujur..kalau xde stock bagi tau awal2..
(Kami telah membuang workshop tersebut dari panel kami bagi memastikan tahap perkhidmatan yang terbaik untuk pelanggan - admin -)
So far ok.
(We are happy to serve you. Thank you - admin -)
Please provide the location of the workshop before proceed payment.
(You mean like this? Shop is about XX km away in Sek 7, Bdr Baru Bangi. It has always been there. Thanks - admin -)
Very good services.
(Thank you for your kind remark. - admin -)
A skillful person incharge and recommended to all. Thank you so much.
(Glad to hear postive feedback like this. Thank you - admin -)
Maybe can give a discount/coupon/point if user use mytayar.com
(Thank you for your suggestion. But we believe that the prices are already very competitive - admin -)
Hopefully you could provide the name of workshops instead of just location... nevertheless good effort and keep it up.
(In the tyre retailing business, open pricing advertisement is frowned upon by the other players. That is the reason the shop details are only given for confirmed orders. Hope that our answer helps. - admin -)
My concern was addressed very fast. the navigation on the web is easy & straightforward. price is great. service partner also good, better if they have waiting area. but overall, very recommended. its making my day easy & troubles away. good job!
(We are elated to hear positive tyre buying experience like you had. Look forward to serving you again soon - admin -)
Saya menukar tayar kereta saya pada 20hb Januari 2019 di kedar *** auto . Tayar ialah Michelin ps3 4biji. Perkhidmatan bagus walaupun pada mulanya tayar yang saya mahu tidak ada stok, tetapi mereka rekomen tayar saiz lain dan tambah wang. Saiz yang saya mahu ialah 185 55 r15 harga rm224 sebiji. Tukar kepada 195 55 r15 rm254 sebiji. Melalui carian di lazada saya dapati harga lebih murah lingkungan 220-230 sebiji. Saya tidak pasti sama ada harga tersebut masuk sekali servis lain (pemasangan, balancing, alignment). Boleh tolong terangkan tentang ini? Dan juga perlukan peningkatan dalam kemaskini data di laman web kerana saya dapati stok tayar yang saya mahu masih 'available' di laman web tapi di kedai sudah kehabisan stok. Apapun syabas dan moga maju jaya
(We Will remind the workshops to supply the tyres ordered as per the agreed terms and conditions. Thank you for your support - admin -)
Sangat senang nak cari tayar di laman web. Harga pun ok tiada tokok tambah di kedai.. Terima kasih.
(Kami bergembira membantu anda untuk membeli tayar dengan harga terbuka. - admin -)
Make sure workshop provide new tyre with below 6 months manufacturing date
(Our FAQ has clearly state that the tyres supplied must be below 18 months old. Please refer to item titled "When is the tyres manufactured?" in the mytayar.com/faq.php. Hope that helps. - admin -)
I am happy with the service however the workshop didnt accept debit/credit card. lucky there is atm machine by walking distance. overall im happy with the service.
(Alamak. Can you send us an email which shop it is as we are unable to trace your order number - admin -)
Platform yang bagus. Banyak yang boleh diperbaiki, dimulakan dengan cara menjawab soalan-soalan bakal pelanggan anda dengan berhemah di whatsapp.
(Terima kasih atas cadangan. Website kami menggunakan automated response didalam "whatsapp for business" yang akan menjawab kesemua pertanyaan pertama. Response yang pertama meminta bakal pelanggan untuk terus ke website untuk mencari harga bagi tayar yang diperlukan dan untuk membaca terms & conditions. Adalah mustahil untuk kami memberikan harga 112 pilihan bagi tayar Perodua Bezza disekitar Kuala Lumpur seperti yang dicari oleh tuan melalui talipon. - admin -)
More workshop
(Thank you for your suggestion but we are after quality than quantity. - admin -)
I would like to thank Ahmad from mytayar.com for assisting me with my deposit after I have mistakenly selected the wrong tyre size for my car. Although the workshop was not familiar with the arrangements between mytayar and their boss, Ahmad managed to assist me in getting my deposit refunded. Thank you mytayar, I support your mission in assisting customers to make informed decisions and reducing headache when making tyre purchases :)
(Thank you for your kind words. We will work harder - Ahmad Radhi -)
Everything was good. Good job! Keep it up.
(Awesome. Good to hear positive experience. Thank you - admin -)
Very easy to buy online. Straight forward price with no add on. And the best thing, workshop not pushing other services and parts.
(We are happy to hear positive experience like this. Thank you for your support - admin -)
Diharap dapat perluaskan lagi ke kawasan luar lembah klang.
(Terima kasih atas cadangan anda. - admin -)
I think you may develop phone application to make it easier and please boost an advertisement to attract more workshop join your apps.let them compete the lowest price.
(Thank you for your suggestions. We are developing an app for mobile application which can deliver more what the website can offer. On the number of workshops, we are emphasizing more on quality than quantity to ensure high consumer satisfaction -admin-)
Saya ingin mencadangkan agar setiap tayar yang dijual di dlm website mytayar.com supaya diletakkan tarikh luput bagi setiap tayar yang diiklankan. Terima kasih.
Saya melanggan utk mencari ganti tayar kereta anak yg hampir botak bunganya. Setelah mndptkan sebutharga utk tayar pilihan, saya membuat perbandingan harga & mendapati harga saingan rendah di Mytayar.com. Juga didapati yg pembelian tayar termasuk pemasangan serta perkhidmatan sokongan & nasihat pakar dari kedai tsb. Selain penjualan tayar, saya juga mendapati perkhidmatan & penyenggaraan enjin kereta juga disediakan walaupun tagline 'mytayar' digunapakai. Syabas serta Tahniah utk pengurusan & pentadbiran mytayar.com. Isteri yg temankan saya juga tertarik dgn cara layanan serta langganan diberikan. Semoga bertambah sukses & berjaya!!!
(Kami berasa gembira kerana objektif perkhidmatan kami dicapai -admin-)
Keep doing the good job! i love this website. really helps me a lot!
(We love to hear positive experience like this. Thanks.. -admin-)
Tahniah kerana dapat mewujudkan satu platform untuk berkongsi maklumat yang amat bermanfaat ini. Maklumat-maklumat yang ada amat berguna sebagai panduan untuk membeli tayar pada harga yang berpatutan dan agar tidak ditipu oleh peniaga yang tidak bertanggungjawab. Cuma jika boleh perluaskan jumlah premis meliputi seluruh Malaysia. Saya tidak dapat mencari spesifikasi tayar yang dikehendaki di kawasan saya iaitu di Kampar, Perak.
(Kami berasa sangat gembira kerana website ini dapat membantu pengguna mengelakkan diri dari ditipu. Kami akan terus meluaskan jaringan Network Workshops kami sepanjang masa. -admin-)
Thank you for creating this website. It is so easy to compare prices and get the best deals. Also convenient way to looking and buying a tyre for your car especially for ladies. I highly recommend everyone to use mytayar.com to purchase tyres because not only it can save my time to do price comparison, it is also reliable. No extra charges.
(We are happy to hear your feedback. We hope other drivers use the website to buy tyres too. Thank you - admin -)
Add more variety to products available on the website such as car accessories, engine oil and spare parts.
(Thank you for the suggestion. We will add more products on the website soon - admin -)
I hope moving forward, you can add more car brands as some brands are missing.
On top of that, you need to enhance the search mode by allowing customers to search by tyre sizes rather than limit by searching using car brands/types.
(At present, our tyre database covers about 80% of the car model on the road. We have decided to eliminate certain car brands/models as it may come as grey imports that is fitted with different tyre sizes.
On the suggestion of search function by tyre size, it is already in place whereby user can click on the colour shifting green button marked "Click Here to Find by Tyre Size" on the webpage mytayar.com/by_size.php - admin -)
Mudah,senang & berpatutan
(Kami bergembira dapat membantu anda - admin -)
I highly recommend everyone to use mytayar.com to purchase tyres because not only it can save my time to do price comparison, it is also reliable. No extra charges.
(Your comment motivates us to be better at delivering better service to our customers. Thank you - admin -)
Price almost as good as Klang. But total cost is cheaper as no need to drive so far to Klang. Thanks.
(Great to hear that. For sure, the price in KL is higher due to higher rental etc. Consumer should note the cost to travel so far especially when petrol is now RM2.30/L. - admin -)
Please improve your information about your website tally stock with shop’s stock.
(As per our FAQ, the ordered tyres will be made available within 3 working days. The workshop will advise the customer when to come for installation. What we learned in some cases, customers showed up unannounced after ordering resulting in unpleasant situation -admin-)
I first discovered MyTayar while googling for tire deals. I had one of tires completely punctured and was also considering changing all the tires after 3 years of use. I didnt hesitate to use the service after finding it to show all the info i want to know about each tire on sale before making a purchasing decision. The fact that its also a genuine business only reinforced my confidence about using the service. I had a delightful experience at the workshop where i was received warmly and had all my inquiries attended. I would use the service again if they maintain the standard or improve.
(We are happy that our website is giving you benefits as designed. Your kind words gave us the encouragement to do better in the future -admin-)
Update all workshops availability.
(The first workshop that you selected could fulfill the order within the stipulated 3 working days despite it was closed due to unforeseen situation during that particular time -admin-)
The tyre which I select with MyTayar was not available when I went to the workshop. It was a hassle to negotiate with them as they told me that the tyres were out of stock even when I made the booking with MyTayar. Luckily they gave me a better tyre with slight addition to the price. My suggestion is MyTayar to encourage workshops to always update their tyre inventory.
(We are putting in new incentive program to ensure that the workshop update their inventory position regularly. We are glad that the outcome of the situation is a positive one for you. -admin-)
Please add more network workshops in kl and pj. Tq.
(Thank you for the suggestion but at this juncture, we are emphasizing on the quality of the workshops than the quantity -admin-)
Should do a video tutorial from A-Z from online purchased to network workshops (examples)
(We will update our buying steps video and put it up on youtube -admin-)
More tyre dealers is encouraged.
(Thank you for your suggestion. We will look for more workshops to offer competitive price in all areas. -admin-)
Sebelum ini saya telah melakukan survey di lima buah kedai sekitar petaling jaya/sg buloh. Harga yg ditawarkan oleh mytayar adalah harga terendah diantara semua kedai. Tiada charge tersembunyi. Apa yg dipaparkan oleh checkout, itulah harga yg saya bayar. Workshop pula memberikan cadangan untuk saya menukar part yg perlu diganti tetapi tidak pernah untuk memaksa pelanggan berbuat demikian. Saya dapat membandingkan harga tayar untuk setiap kedai yg terdapat di sini tanpa perlu pergi keluar sana dgn lebih jimat dan tepat. Bagi mereka yang tidak pernah mencuba di mytayar, saya sgt recommend web tersebut. Cadangan saya ialah di berikan "rated' untuk pelanggan mengisi tahap kepuasan sesebuah kedai. Ini dapat memberi kebaikkan untuk pelanggan dan peniaga. Bagi mereka yg tidak mahu tertipu atau tidak suka tawar menawar dlm pembelian mytayar adalah tempat terbaik utk anda. Sila luaskan lagi jaringan perniagaan mytayar dgn menambah bilangan kedai. Terima Kasih
(Kami bergembira dapat membantu tuan membeli tayar dengan cara jimat, mudah dan telus -admin-)
I have bought a pair of tyre for Dunlop brand but when i call workshop, they said the item is out of stock. Have to wait for restock the dunlop but the web appear how much quantity of the tyre. Then i call back a week after to make sure the stock of Dunlop is available, then he said available. But when i came to the workshop, the item actually out of stock then he replace a tyre with Hankook brand with same price. A bit dissapointed with the situation.
(We have issued an infraction notice to the workshop for its failure to abide to the Terms & Conditions - admin -)
The workshop tried to persuade me to buy chamber nut at exorbitant price of RM75 to adjust the chamber. I refuse and told them to do the alignment. Unsuspecting person might fall for this trick. Maybe you should advise on this matter on your website.
(We have been advocating the need for the consumers to be vigilant and understand technical matters to avoid being fleeced. -admin-)
The website is easier to be used on laptop/computer, but not on tablet and mobile phone. I experienced this before i managed to book the tyres. The website should be mobile friendly also. Otherwise is excellent.
(The website works better on bigger screen as we can maximize the width to arrange the display. But, our website is fully mobile responsive but at certain screen resolutions, the arrangement do look cluttered. This is a compromise due to the myriad of resolutions available for mobile devices. -admin-)
mytayar sangat membantu dan menjimatkan masa mencari tayar.. good job
(Kami berasa gembira dapat membantu Cik Nurul mencari tayar kereta dengan cara jimat, mudah dan telus -admin-)
Pengalaman pertama menggunakan website ini untuk menukar tayar. Satu usaha yang amat baik. Saya dapat menukar 4 biji tayar Michelin pada harga yang amat murah berbanding bengkel lain. Pada mula nya agak risau jika diberikan tayar lama. Namun saya berpuas hati kerana mendapat tayar baru semuanya (1417 dan 2117). Saya faham bahawa Admin meletakkan syarat bahawa tayar yang diberikan haruslah berusia 18 bulan ke bawah. Namun adalah lebih baik jika Admin boleh mengetatkan syarat agar bengkel hanya memberikan tayar berusia 12 bulan ke bawah supaya customer lebih yakin. Sekadar cadangan sahaja. Good job & keep up the good work!
(Terima kasih untuk cadangan anda tetapi kami meletakkan syarat 18 bulan it kerana tayar import dari Eropah akan berusia sekurang-kurangnya 1 tahun apabila sampai kesini. Kami percaya system design kami akan memastikan pengguna mendapat tayar yang baru -Admin-)
Servis bagus dan cepat,tapi bila cari kedai guna waze,destinasi kurang tepat,sampai ke kedai lain plak.
(Terima kasih kerana menggunakan website kami. Kami memberikan info sepenuhnya untuk workshop itu tetapi hanya meletakkan nama jalan untuk marker waze. Kemungkinan dijalan tersebut ada banyak workshop yang lain -admin-)
Pengalaman pertama yang agak kurang baik apabila workshop hanya memberitahu ketiadaan tayar yang dipesan apabila saya sampai walaupun telah menelefon sebelum datang. Workshop menawarkan tayar yang lebih mahal dan bersikap tidak acuh. Mujurlah mytayar memulangkan deposit dengan segera tanpa banyak soal. Harap mytayar dapat mengelakkan situasi begini.
(Terima kasih atas komen tuan. Kami akan berbincang dengan workshop tersebut untuk mengikut SOP yang disediakan -admin-)
Baru lepas tukar tayar ptg tadi via mytayar.com.... layanan kedai tiptop... berbaloi2... recommend!!!
(Kami bergembira dapat membantu Cik dari ditipu oleh workshop yang tidak bertanggungjawab -admin-)
Alhamdulillah siap tukar 4 biji tayar Michelin Energy XM2 175/65/R14 utk Iriz 1.3 di bengkel Taman Segar, Cheras. Tayar pun baru (1317) harga amat murah termasuk gst dan alignment siap ada freegift lg. Murah dari Klang, Rawang, Gombak, Shah Alam. Kerja yg pantas dan kemas. Lepas bayar deposit terus dpt msg dari bengkel dan boleh datang hari yg sama. Terima kasih Weng atas penjelasan/cadangan. Akan rekemen pada kwn2. Tak caye? cuba beli di Mytayar.com
(Kami bergembira dapat membantu tuan membeli tayar dengan cara jimat, mudah dan telus -admin-)
Can include other car parts as well.
(Thank you for your suggestion. We are now exploring car parts to be included in the website. -admin-)
Hari ni tukar tayar standard je 195/65/15 continental CC6, tp tayar dh (2816) thn lps punya..lagi bagus kalau letak syarat tayar lebih 6 bulan ada diskaun 10% sbb had tahan tayar pn rasanya 5 tahun je..just saying. Overall its ok sbb dpt free alignment
(Kami telah meletakkan syarat bahawa tayar yang dibekalkan mestilah kurang dari 18 bulan dari tarikh pengilangan seperti dinyatakan di https://mytayar.com/faq.php. Kami juga percaya bahawa tuan boleh membuat perbandingan harga dan pastinya penjimatan yang diterima adalah lebih dari 10%. -admin-)
I like it. Instant confirmation by email and sms. Called the shop and they said can come immediately. Tyres installation completed in 30 minutes. Amount paid exactly as per displayed on website. Decided to ignore all the suggested add-ons by the mechanics. Well done.
(We are happy that we can be part of your pleasant buying experience. -admin-)
Harga tayar yang jauh lebih murah dari biasa. Bayar seperti didalam laman web tanpa sebarang tambahan.
(Kami bergembira dapat membantu tuan membeli tayar dengan harga yang lebih rendah -admin-)
Secara keseluruhan saya berpuashati dengan mytayar walaupun masih terdapat ruang utk penambahbaikan. Harga tayar pilihan saya di mytayar adalah murah setelah membuat perbandingan harga dengan lazada & kedai tayar lain. Workshop tempat saya menukar tayar boleh dikatakan "ok" walaupun mereka cuba utk minta saya pasang chamber nut. Saya tolak dgn baik permintaan mereka & pihak workshop menerima dgn baik. Mungkin sedikit kekurangan, stok tayar yg dipasang oleh workshop adalah stok tahun 2016 (minggu ke 23). Walaubagaimanapun saya masih boleh menerimanya kerana stok tersebut baru berusia 1thn. Saya sangat menyokong perkhidmatan mytayar ini & berharap ia dapat ditambah baik dari masa ke semasa. Terima kasih.
(Kami bergembira kerana tuan mendapatkan manfaat menggunakan laman sesawang kami dan tayar yang dibekalkan mengikut spefikasi kontrak -admin-)
Very good service provided, but just 1 thing that i am not satisfied since i have been charged for GST but in the email mentioned the total price is included GST. Overall is good.
(Our apology for the confusion at the Network Workshop involved. We have refunded the overcharged amount. -admin-)
Please state the manufacturing date of the tyre you sell..easy for customer to compare the price.
(Unlike typical setup where the tyres are in front of the seller and the manufacturing week can be checked easily, we have set the condition that the tyres supplied must be less than 18 months old as stated in the FAQ. The 18 months is selected as compromise as some imported tyres are already 15 months old when they landed here -admin-)
Widen service to cover more retailers in KL, Selangor and nationally.
(Thank you for the suggestion. We will get more workshops to join us -admin-)
Aplikasi mudah dan senang untuk membuat perbandingan harga dan jenis tayar, mudah untuk memilih spesifikasi tayar yang diingini, servis network pon bagus mekanik yang friendly mudah berurusan dan tiada cash tambahan. mybe aplikasi ini boleh ditambah untuk servis-lain juga bukan hanya tertumpu untuk tayar kereta.
(Kami gembira dapat membantu anda membeli tayar dengan cara jimat, mudah dan telus -admin-)
Keep up the good work and offer good price. But, need to monitor the pricing cause certain shop quotes above the ordinary price. Need to understand why people looking and buying through website.
(Thank you for using mytayar.com. We will monitor the pricing to ensure that it is competitive -admin-)
Helpful website. I can get the tyres that I want within my budget
(We are happy that we are of help to you -admin-)
Terus dapat sms dan email confirmation lepas bayar kat maybank2u. Kipidap!!!
(Kami gembira dapat membantu anda membeli tayar. -admin-)
I don't see any weakness. And I am proud to introduce your website together with the Network Workshop to my friends and family. Well done!
(We are elated to be a very positive buying experience to you. Thank you. -admin-)
Thumbs up. Kudos to excellent service.
(We are happy to be a part of your buying experience. -admin-)
More discounts, promotions.
(We are planning more promotions in 2017. Keep coming back to check -admin-)
I hv to ask the technician to change the rubber valves as stated in the T&C. They didn't know about it.
(We are glad to learn that the workshop adhere to the t+c. We will continue to educate workshops -admin-)
I am first-timer here, but I am having a bad experience after I purchased and paid the deposit, I cannot contact the shop owner or company phone. the owner only answer my call once and turn off the phone, and the shop phone is not in service anymore. Am i entitled for a refund?
(Our sincerest apology for the inconvenience. We have refunded the deposit paid as the failure is on our collective part. We have suspended the workshop account as it is undergoing a restructuring exercise -admin-)
Lucky I found this app. Easy to use and buy tyres anytime. The mechanic Ken also very helpful get work done quickly. Please open more workshops in Subang area.
(Awesome. We told Ken that you are happy with his service and he said "Thank You" -admin-)
The workers at the workshop didn't aware of the packages that we bought at mytayar website (what inclusive and what not).
(Insist on the terms & conditions as spelt out in the Order Confirmation email. Get in touch with the named person-in-charge of the workshop or if that fails, please let us know immediately -admin-)
Once I reached the shop, the boss approached me and saying my booking number. The process won't took so long. All staffs were nice and friendly. I will come again.
(We are happy that our objective of introducing good workshop is achieved -admin-)
More tyre choices and more discounts.
(Thank you for your suggestion. We will try harder -admin-)
The alignment done by the workshop is not good. My car still slightly go to the left side when driving. I notice this when i drove in highway.
(All highway is designed with camber to ensure water drainage. As for Malaysia, the road cambers to the left for safety reason. As such, it is expected for a car to veer to the left slightly naturally. -admin-)
Your website 'network workshop' is continuously displaying error. ***** Tyre service is okay, however, if you asked me if I would return to them ever, I won't.
(Thank you for pointing out the map error. We have created a new map for it. We have conveyed your opinion to the workshop involved. -admin -)
Very satisfied with mytayar.com as a platform provider however am dissapointed with the workshop when i realized that my car shaking at 120km/h, i assume the checking is not properly done.
(May we suggest on-wheel tyre balancing done to rectify the shaking issue -admin-)
The concept is very good. Marketing should be improve so that more workshop and user can use the system.
(Thank you for your comment and we strive to maintain superior service quality. -admin-)
Regarding the website. The website is must be more easier in term of info and must be user friendly. But tis site is essentially useful to the end user.
(We are putting in more features to make the website friendlier. Thank you for using our service. -admin-)
At first, scare if people cheat put tayar harga murah like mudah. Then at shop, say everything finish oledi. But everything ok, pay like email say. Cheap but dont know if Viking brand good or not.
(We promised the price you see on the website is the price you pay -admin-)
Please make your website more attractive..overall okay..network workshop comply with the price. definitely will recommend to friends.
(Thank you for the suggestion. We will try to put some flair to the design -admin-)
More advertising to reach your customers
(Thank you for the sugggestion. We will invest more in off internet advertising soon -admin-)
First-time customer here. Confirmation was received the day I purchased, and a quick call to the workshop showed that they had it in stock. Made my booking the next day, went to the workshop and my tyres were replaced in one hour. Easy and fast! No hard-selling of unnecessary add-ons, and everything was explained clearly to me (I did the alignment adjustment, was okay with the added cost). Overall, am happy with my mytayar.com experience. Keep up the good work!
(Thank you. We are very happy to be of service -admin-)
The feel and look of the website need to be improved a lot. You may refer to other online stores. Email is important as you may send promotions to them. Keep up a good work, bro.
(Thanks for the comment. We are putting in more resources to ensure faster response and better navigation on the website -admin-)
Keep up the good work!
(Thank you.. We are happy that you are happy -admin-)
alhamdulillah jumpa jugak kedai tayar murah and service tayar.. service pon cepat.. biasa harga rm130 ke atas sebijik tayat utk standard myvi.. ni rm118 termasuk gst semua skali siap dpt allignment and balancing lagi... tahu kedai ni pon melalui MYTAYAR.COM!!! .. trusted online platform nak cari tayar murah2 berdekatan dgn kawasan kita duduk... thanks mytayar.com
(Kami gembira dapat memberikan perkhidmatan kepada Tuan -admin-)
Please keep your website updated frequently to catch up the update on the browser. Please add the tyre shops in Klang area for more competitive price.
(Thank you for your suggestion. We will try to catch up with browsers development. On the Klang shops matter, we would like to provide options other than the obvious 4 shops in Klang -admin-)
It was a very smooth process from purchasing online, contacting the workshop, and get the tyres replaced. Everything happened within 24 hours. Thanks.
(We are glad to be of service to you -admin-)
This is really a amazing idea and exemplary service. Kudos to Mr. Redzuan on the high quality customer service offered. I am an impressed customer and soon and to repeat in the future. Great Job!
(Thank you for the kind words. You made our day and gave us the boost to do better -admin-)
Bagus. Should have somewhere to give review/feedback to workshop so user can rate. Very satisfied with the service I got. :)
(Thank you Cik Syuhadah for this review -admin-)
It is very convenient way to looking and buying a tyre for your car. Just try to make the website more mobile friendly (especially checkout) and put a workshop area when we about to checkout for our confirmation.
(We will further develop the website to be more friendly -admin-)
Should have mobile view as well opposed to just website view only
(We are designing a light mobile version at the moment. Thanks -admin-)
In email said include rubber tubeless valve. but the company (** auto) said not include. so i need to pay more. i think u should not put that in email if not include.
(Our apology for the confusion at the workshop. We have reminded the workshop to perform as per contract. We will refund for double charging -admin-)
All network workshop should always be aware of their involvement with mytayar.com so that can avoid any confusion between the customer and the network workshop.
(We will remind the Network Workshops again. Thank you -admin-)
The website really help me to find and compare tyre that I want and choose closest workshop. Good job!
(We hope to serve you again.. -admin-)
Please allow me to thank you for creating this website so it is easy to compare prices and get the best deals.
I have gone to change the tires yesterday and it was a hassle free experience. The workshop also was clean and tidy.
Saya sangat puas hati dengan perkhidmatan mytayar.com, mudah, comparison kedai2 yg murah dan juga bengkel yang mesra pelanggan.
Found the tyres that I need but the shop is closed for Hari Raya holidays. The Customer Service convinced another shop to sell the tyres I need at the same price.
Customer Service suggested that I change from Run Flat Tyres to regular tyres (plus spare tyre kit) for my BMW 525. It is an immediate savings of RM1,700.